privacy policy

On May 25, 2018, the Personal Data Protection Regulation has come into force, that is why we would like to inform you that as Centrum Ratownictwa Sp. z o.o. we are the administrator of personal data and we process it in a manner safe and legal.

1.Personal data administrator

The policy applies to the Website functioning at the address url: www.centrumratownictwa.com. The administrator of personal data is Centrum Ratownictwa Sp. z o.o., with its registered office in Wrocław at ul. Długa 16B / 93, entered into the National Court Register under the number 0000405373.You can contact the data administrator by e-mail at biuro@centrumratownictwa.com or by telephone on +48 515298555.

2. The purpose of processing your personal data

Your personal data is processed for the purpose of ordering or performing services offered by Centrum Ratownictwa Sp. z o.o. The website uses personal data for the following purposes:

  • presentation of the offer or information
  • handling of request by the form
  • implementations of ordered services
  • debt collection
  • running the newsletter
  • running a comment system
  • running an internet forum
  • If we have received your agreed, your data is also processed for marketing purposes.

    3.Acquiring information about users and their behavior

    The website performs the functions of obtaining information about users and their behavior in the following way:

  • through data voluntarily entered in forms that are entered into the Operator's systems
  • by saving cookie files in end devices (so-called "cookies").
  • Selected methods of data protection used by the Operator:

  • places of logging in and entering personal data are protected in the transmission layer (SSL certificate). Thanks to this, personal data and login data entered on the website are encrypted on the user's computer and can be read only on the target server
  • the operator regullarly changes its administrative passwords
  • in order to protect data, the Operator regularly makes backup copies
  • an important element of data protection is the regular update of all software used by the Operator to process personal data, it is means that regular updates of programming components
  • 4. methods of data protection used by the Operator

  • places of logging in and entering personal data are protected in the transmission layer (SSL certificate). Thanks to this, personal data and login data entered on the website are encrypted on the user's computer and can be read only on the target server
  • the operator regulary changes its administrative passwords
  • the Operator regularly makes backup copies
  • an important element of data protection is the regular update of all software used by the Operator to process personal data, which in particular means regular updates of programming components
  • 5. Period of personal data processing

    Personal data will be processed for the period required by applicable law, this include processing for control, statistical, billing or redress purposes.

    Your data will be processed for information and marketing purposes until you withdraw your consent to their processing.

    6. Legal basis for processing your personal data

    Your personal data will be processed on the basis of art. 6 clause 1 Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of individuals with regard to the processing of their personal data and on the free flow of data and repealing Directive 95/46 / EC ("GDPR").The processing of personal data is necessary to perform the contract in which the data subject is a party. It is also nessesary to take action at the request of the data subject before the conclusion of the contract to fulfill the legal obligation of the administrator.

    The legal basis for processing your personal data for information and marketing purposes is your authorization to data processing.

    7. Data requirement

    To provide these services, you must provide data for the provision of services or sales. If you do not provide this data, the service cannot be provided or the sale cannot be carried out.

    Providing personal data for marketing purposes is voluntary. If you do not agree to the processing of personal data provided by you as part of using websites, services and other functionalities, including those stored in cookies, your personal data will not be processed for this purpose.

    8. Entities to which your personal data will be transferred

    Your data may be transferred to entities processing personal data at the request of the administrator, among others IT service providers, hosting, service providers handling accounting settlements, law firms and debt collectors, payment operators, companies providing marketing services to the Administrator. Each of these entities processes data on the basis of an agreement with the administrator and only in accordance with the instructions of the administrator. Your data may also be provided to entities authorized to obtain them under applicable law, e.g. law enforcement authorities, if the authority makes a request on an appropriate legal basis (e.g. for the purposes of pending criminal proceedings).

    9. Transfer of data outside the European Economic Area

    Your personal data will not be transferred to third countries outside the European Economic Area.

    10. Rights related with the processing of personal data

    In connection with processing by Centrum Ratownictwa Sp. z o.o. Your data you have the following rights:

  • the right to access your data, including obtaining a copy of the data,
  • the right to request correction of data,
  • the right to delete data (in certain situations),
  • the right to lodge a complaint with a supervisory body that deals with the protection of personal data,
  • the right to limit data processing.
  • In the case of data that are processed on the basis of consent or as part of a service (data is necessary to provide the service), you also have the right to:

  • to withdraw consent to the extent they are processed on this basis. Withdrawal of consent does not affect the lawfulness of the processing which was carried out on the basis of consent before its withdrawal,
  • to transfer personal data, i.e. to receive from your administrator your personal data, in a structured, commonly used machine-readable format. You can send this data to another data administrator.
  • 11. Iinformation on the forms

  • The website collects information provided by the user, including personal data, if they are provided.
  • The website may save information about connection parameters (time, IP address).
  • In some cases, the website may save information that makes it easier to link data in the form to the email address of the user completing the form. In this case, the user's email address appears inside the url of the page containing the form.
  • The data provided in the form are processed for the purpose resulting from the function of a specific form, eg. to process the service request or business contact, service registration, etc. Each time the context and description of the form clearly indicates what it is used for.
  • 12. Logi Administratora

    Informacje o zachowaniu użytkowników w serwisie mogą podlegać logowaniu. Dane te są wykorzystywane w celu administrowania serwisem.

    13.Important marketing techniques

  • The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The operator does not transfer personal data to the operator of this service, but anonymized information. The service is based on the use of cookies on the user's end device. In terms of information about user preferences collected by the Google advertising network, the user can view and edit information derived from cookies using the tool:https://www.google.com/ads/preferences/
  • The operator uses remarketing techniques which allow adverts to be adapted to the user's behavior on the website, which may give the illusion that the user's personal data is used to track him. In practice personal data is not transmitted from the operator to the advertising operators. The technological condition for such activities is handling cookies.
  • 14. The information about cookies

  • The website uses cookies.
  • Cookie files (so-called "cookies") are IT data. In particular text files, which are on the Website User's end device and are intended for using the Website's pages. Cookies usually contain the name of the website from which they come, their storage time on the end device and a unique number.
  • The entity placing cookies on the Website User's end device and giving them is the Website operator.
  • Cookies are used for the following aims: - keeping the Website user's session (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the Website; - getting the goals set out above in the "Important marketing techniques" section
  • The Website uses two basic types of cookies: "session" cookies and "persistent" cookies. Session cookies are temporary files that are stored on the User's end device until you logg out, leave the website or turn off the software (web browser). Constant cookies are stored on the User's end device for the time specified in the cookie parameters or until they are deleted by the User.
  • The web browser usually allows storage of cookies on the User's end device. Users of the Website can change the settings in this area. The web browser allows to delete cookies. It is also possible to automatically block cookies. All detailed information on this subject is provided in the help or documentation of the web browser.
  • Restrictions on the use of cookies can affect some of the functions available on the Website.
  • Cookies placed on the Website User's end item may also be used by entities cooperating with the Website operator, in particular the following companies: Google (Google Inc. with its registered office in the USA), Facebook (Facebook Inc. with its registered office in the USA), Twitter (Twitter Inc. with its registered office in the USA).
  • 15. Managing cookies - how does expressing and withdrawing consent work in practice?

  • If the user does not want to receive cookies, then he can change the browser settings. We reserve that when you shutdown cookies necessary for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites.
  • To manage cookie settings choose the web browser you use from the list and follow the instructions: Edge, Internet Explorer, Chrome, Safari, Firefox, Opera, mobile devices: Android, Safari (iOS), Windows Phone.
  • In order to exercise the above rights, please send an email to biuro@centrumratownictwa.com